FAQ

A few things to know before you begin.

Answers about funding, inspection, and staff-handled settlement.

When does an escrow become funded?

When the assigned deposit address receives at least the required Bitcoin amount and the required network confirmations are reached.

Who controls the deposit address?

The platform's wallet operator controls the deposit addresses. An address is assigned to one escrow and is never reused for another deal.

How long do I have to inspect delivery?

The standard inspection window is 24 hours after the seller marks delivery. Check the goods or service and open a dispute within that window if necessary. Without a dispute, the escrow becomes eligible for staff-handled release.

What happens if there is a disagreement?

Either side can open a dispute before settlement. The escrow is frozen, both parties can submit messages and evidence, and staff records the final release or refund decision.

Are payouts and refunds automatic?

No. Staff processes Bitcoin payouts and refunds manually and records the outcome in the escrow. Network conditions and staff action affect settlement timing.

Can I use the site without JavaScript?

Yes. Account access, escrow creation, item editing, messaging, and payment status work with standard pages and forms. Select text to copy an address or invite, and use the refresh link to check the latest payment status.